Automate Appointment Booking Directly on WhatsApp
No external form links. Avoids third-party booking drop-offs. Patients choose consultation times conversationally, pay upfront via secure UPI/Cards, and receive verified Google Calendar invites.
The 4 Steps of a WhatsApp Appointment Booking
From patient enquiry to confirmed Google Calendar event in under 60 seconds.
Patient Enquires
“Hi Dr. Poddar, do you have any appointments open this Saturday morning?”
Slot Offered & Locked
Replora offers available slots (10:00 AM, 11:30 AM). As soon as the patient picks 10 AM, a 15-minute lock is placed.
In-Chat Payment
If upfront fees are enabled by your clinic, Replora sends a secure payment link in chat. Only when the patient pays via UPI, GPay, or Cards does the booking proceed.
Therapist Approves & Confirms
The therapist clicks “Approve” from their dashboard or alert to confirm the appointment. Only then is it finalized and synced to Google Calendar with Meet link and intake questionnaire.
Engineered for High-Conversion Practice Operations
Minimize No-Shows with Upfront Fees
Clinics often lose valuable hours to patients who book and fail to appear. Replora helps ensure that confirmed sessions on your calendar are backed by advance fee verification.
Automated Google Meet Video Telehealth
For online therapy and remote consultations, Replora automatically creates and delivers a secure Google Meet room link in the confirmation message, eliminating manual link creation.
Custom Buffer Times & Daily Caps
Protect your mental energy. Set mandatory 15-minute breaks between sessions, enforce maximum appointments per day, and specify minimum advance notice hours.
Automated Cancellation & Reschedule Guardrails
Patients can reschedule seamlessly without calling your front desk, strictly respecting your custom cancellation policies and available slots.
Frequently Asked Questions
Why is booking directly inside WhatsApp better than sending a Calendly or web link?▼
When you send a link to an external scheduling page, mobile patients are forced to leave WhatsApp, open a web browser, and fill in their personal details again. Studies and practice reporting indicate significant user drop-off during multi-step external booking flows. With Replora, booking happens conversationally inside the chat in under 60 seconds without disrupting the interaction.
How does Replora prevent double bookings if appointments are added elsewhere?▼
Replora uses atomic database slot locks. When a patient chooses a time, Replora queries Google Calendar FreeBusy and locks the slot for 15 minutes. Even if two patients request the same 4:00 PM slot at the exact same second, only the first request is held; the second patient is instantly offered alternative times.
What payment gateways are supported for upfront consultation fees?▼
Replora natively integrates with Razorpay (supporting UPI apps like Google Pay, PhonePe, Paytm, CRED, as well as debit/credit cards and net banking) and Stripe for international clinic clients.
Does Replora create Google Meet links for online appointments?▼
Yes! When an online video consultation is confirmed, Replora automatically generates a unique Google Meet link and sends it to both the clinician and the patient via WhatsApp and Google Calendar.
What happens if a patient cancels or asks to reschedule?▼
Patients can request a reschedule directly on WhatsApp. Replora verifies the practitioner's cancellation and notice policy (e.g., minimum 24 hours notice), finds new open slots, updates Google Calendar, and alerts the doctor.
Ready to Automate WhatsApp Appointments?
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